they had a technical error and I was <a href="http://fwgxcsv.com">wrgnoly</a> credited for the Refer a Friend (RAF) points. Not sure what happened as I don't recall getting bonus' points for RAFs. They gave me the traditional 7 10 days to look into the problem and gave me a confirmation number. I asked the lady on the phone to give me some Customer Care points as I am very close to redeeming for an item. Of course she said no. Honestly I don't think I will see those points credited back to my account.